In this task, you will address a business scenario for a company that is wanting to become a more emotionally and culturally intelligent organization. You will be asked to first identify your own core values and assess whether your values will fit with the organizations core values. Then, you will evaluate how you can apply the principles of EI and CI to successfully work with a diverse group of stakeholders.
SCENARIO
Corollary Marketing is a leadership development company known for its EI training programs. Corollary was recently hired by Alliah Companys leadership to conduct emotional intelligence training for Alliahs employees. Alliah Company recently received a rating of 10/100 on the AZ List of Emotionally Intelligent Companies.
Company leadership is very concerned that this low rating could significantly impact its market share, access to talent, and customer satisfaction. This is especially concerning since Alliah revised its mission, ethics, and corporate social responsibility statements this year.
Mission Statement: Alliah Company will provide the most innovative products designed by the best and brightest talent in the technology industry.
Ethics Statement: Alliah Company is committed to ensuring that all employees, suppliers, contractors, and any other entities engaged in business with Alliah will do the right thing for stakeholders.
Corporate Social Responsibility Statement: Alliah Company is committed to reducing the environmental impact of the business.
In addition to revising its mission, ethics, and corporate social responsibility statements, Alliahs leadership wants to create an innovative culture that approaches all ideas as possible customer solutions that could create the next profitable approach to market growth.
Employees are not surprised by Alliahs rating of 10/100 on the AZ List of Emotionally Intelligent Companies. In recent communications with company leadership, the human resources team has advised the leadership to consider certain best practices.
Understanding that employees are valuable not just for their ideas that could lead to profits but as individuals who are valuable on their own merits, can improve morale.
Increasing the diversity of the companys employees, suppliers, and contractors could better reflect the customers that purchase Alliahs products.
Reducing resistance to allowing employees to work remotely requires reconsidering expressed concerns over not being able to manage employees productivity if they work outside of the office.
Changing the way employees communicate with leadership from a chain of command approach of working through managers to having avenues for meeting with leadership could open communication channels and increase trust.
Corollarys EI training session will be coordinated by the employees managers, and company leadership will not be in attendance. The leadership is expecting that the result of the training will be a move towards their desire for a culture of innovation, and that the next years rating on the AZ List of Emotionally Intelligent Companies will be significantly higher.
REQUIREMENTS
Your submission must be your original work. No more than a combined total of 30% of the submission and no more than a 10% match to any one individual source can be directly quoted or closely paraphrased from sources, even if cited correctly. The originality report that is provided when you submit your task can be used as a guide.
